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1. RIGHT OF INFORMATION AND PURPOSE

Alquimoto 2005 S.L. is clearly committed to comply with the provisions of the General Data Protection Regulation 2016/679 of April 27, 2016, Protection of Personal Data and the Law of Services of the Information Society and Electronic Commerce ( LSSI-CE), guarantees full compliance with the obligations laid down, as well as the implementation of the security measures collected.

Alquimoto 2005 S.L .. makes available to users the privacy policy of the entity informing users about the following aspects:

In compliance with the General Data Protection Regulations 2016/679 of April 27, 2016, on the Protection of Personal Data, it is hereby informed that Alquimoto 2005 SL is responsible for the treatment, duly registered in the General Registry of Data Protection, in which the personal data that you provide will be included, being submitted to the controls and norms established in the Regulation of Security Measures. The address of the person responsible for the file is The address of the person responsible for the file is c / Jon Arrospide, 14-16, 48.014 Bilbao (Bizkaia).
The purpose for which the data is collected will be that of each specific case with the express consent of the interested party, it will always aim to manage the service provided by Alquimoto 2005 S.L. to the client within the framework of the commercial relationship that unites them, to send information and publicity about offers, promotions, recommendations and to make new products based on the preferences of our clients.

2. WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

2.1. COMMENTS

When visitors leave comments on the web, we collect the data that is displayed in the comments form, as well as the visitor’s IP address and the browser user agent chain to help detect spam.

An anonymous chain created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After the approval of your comment, the image of your profile is visible to the public in the context of your comment.

2.2 MEANS

If you upload images to the web you should avoid uploading images with location data (GPS EXIF) included. Visitors to the web can download and extract any location data from the web images.

2.3 CONTACT FORMS

The contact forms of our website are made through an application called Contact form 7, https://contactform7.com/, this company does not collect the data obtained through the contact form, which are: name, surname, address e-mail and telephone number (the latter is not mandatory), data that we will store in order to process the request and respond to the appropriate person. This data will be stored in our private servers and in our Gmail business account, which will be stored in Google servers, you can know the privacy policy of Google here: https://privacy.google.com/

2.4 COOKIES

This website has a Cookies notice at the bottom of the page when you start browsing, when you click on accept some cookies will be transferred to your computer, when you cancel it, no cookies will be downloaded to your computer, but it is very Probably the web does not work correctly and we can not give you a good service and a good user experience, we can not guarantee that any third party cookie will not be downloaded, so we recommend that if you do not accept them, close the browser or perform the relevant adjustments following the instructions of the following links:

Internet Explorer
Firefox
Chrome
Safari
Safari for IOS
Chrome for Android

If you leave a comment on our site you can choose to save your name, email address and web in cookies. This is for your convenience, so you do not have to re-fill your data when you leave another comment. These cookies will last one year.

If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you log in, we will also install several cookies to store your login information and your screen viewing options. The cookies are two days old, and the screen options cookies last one year. If you select “Remember me”, your login will last for two weeks. If you leave your account, the sign-in cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicate the ID of the item you just edited. Expires after 1 day

We also use third-party cookies such as:

Google Analytics mainly uses source cookies to report on the interactions of users on your website. These cookies are used to store non-personal identification information. Browsers do not share originating cookies through different domains.

For customers using the Google Analytics feature for Display Network advertisers, DoubleClick’s third-party cookie is used to enable features, such as remarketing products such as AdWords on the Display Network. Google. For more information about this cookie, see the Google Advertising Privacy FAQ. On the Ad Preferences page, you can set this cookie and disable this feature.

Customers who have enabled the analytics.js collection method through Universal Analytics can control whether they want to set a cookie. If the customer decides to set a cookie, the information stored in the originating local cookie is reduced to a random identifier (for example, 12345.67890).

Cloudflare is our DNS service that helps us to protect our website from attacks, the cookies installed on your computer are used to detect malicious visitors, in no case do you obtain personal information, you can consult Cloudflare’s privacy policy here: https: / /www.cloudflare.com/privacypolicy/

Hostinet is our web storage provider, our hosting, installs cookies on your computer to analyze the use made of our storage, the amount of information that is downloaded from our website, speed of use, without collecting any personal data, only with For statistical and control purposes, you can consult Hostinet’s privacy policy here: https://www.hostinet.com/legal-information/privacy-policy/

2.5 CONTAINED CONTENT OF OTHER WEBSITES

Articles on this site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that website.

2.6 ANALYTICS

In alquimoto.com we use Google Analytics as a user analysis tool of our website, in no case do you obtain personal data, you can learn the privacy policy of Google Analytics at: https://www.google.com/analytics/ learn / privacy.html? hl = en

The Hostinet and Cloudflare companies mentioned in point 2.4 also perform an analysis of the use of our website, but in no case obtain personal data.

3. WITH WHOM WE SHARE YOUR DATA

alchemist does not share your personal data with any third party unless it is absolutely necessary to perform our work offering the highest quality.

What personal information we collect and why we collect it:

Subscription forms: If you submit a subscription form on our site, you are accepting that we keep your name, email address and other relevant information. These subscriptions are used to notify you about related content, discounts and other special offers. You can opt for our subscription or unsubscribe at any time in the future by clicking on the link at the bottom of any email.
Cookies: We use anonymous cookies to prevent users from seeing the same popup window repetitively in an attempt to make our users experience more pleasantly while still delivering time sensitive messages.
Analytics: Popup Maker tracks anonymous views and conversions. How long we keep your data Subscriber information is retained in the local database indefinitely for analytical monitoring purposes and for future exports. The data will be exported or deleted at the request of the users through the existing Exporter or Draft. If the data is synchronized to a third-party service (for example, Mailchimp), the data is retained there until it is canceled or deleted.
Where we send your data: Popup Maker does not send user data out of your site by default. If you have extended our subscription forms to send data to a third-party service, such as Mailchimp, user information can be passed on to these external services. These services can be located abroad.

Google Gmail: We have a database installed in the Google servers that allow us to communicate with our customers through email, you can check their privacy policy here: https://privacy.google.com/

Hostinet: We have a backup of our emails installed on your hosting provider or web storage servers Hostinet, can check their privacy policy here: https://www.hostinet.com/informacion-legal/politica-de -Privacy/

Mailchimp: We have a database of customers who have signed up for our newsletter or news on the servers of the Mailchimp company, you can check their privacy policy here: https://mailchimp.com/legal/privacy/

Woocomerce: It is the platform with which we manage everything related to our online store, you can check its privacy policy here: https://automattic.com/privacy/

PayPal: We use PayPal as payment gateway with PayPal account for online purchases, you can check the PayPal privacy policy here: https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale. x = en_ES

We collect information from you during the payment process in our store.

3.1 WHAT WE COLLECT AND STORE

While you visit our site we will follow up on:

The products you’ve seen: we’ll use this to, for example, show you products you’ve seen recently
Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs
Shipping address: we will ask you to provide this so that we can, for example, estimate the cost of the shipment before you place an order, and send you the order!

We also use cookies to track the contents of the cart while you browse our site.

When you buy something from us, we ask you to provide information that includes your name, billing address, shipping address, email address, phone number, credit / payment card details and optional additional information such as your username and password. password. We will use this information for purposes such as:

Send you information about your account and order
Respond to your requests, including refunds and claims
Process payments and avoid fraud
Set up your account for our store
Comply with any legal obligation that we have, such as tax calculations
Improve the offers of our store
Send you promotional messages, if you choose to receive them

If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders.

We usually store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We also store comments or ratings, if you choose to leave them.

3.2 WHO OF OUR TEAM HAS ACCESS

The members of our team have access to the information you offer us. For example, store administrators and managers can access:

Order information, such as what was purchased, when it was purchased and where it should be shipped, and
Customer information, such as your name, email address, and billing and shipping information.

Our team members have access to this information to help complete orders, process refunds and give you support.

3.3 PAYMENTS

We accept payments through PayPal. When processing payments some of your data will be passed to PayPal, including the information required to process or support the payment, such as the total purchase and billing information.

Please, check PayPal’s privacy policy for more details.

Stripe: We use Stripe as payment gateway of all forms of payment of our online store that are not PayPal, you can consult Stripe’s privacy policy here: https://stripe.com/en/privacy

4. HOW LONG DO WE KEEP YOUR DATA

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve successive comments automatically instead of keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they can not change their username). Web administrators can also view and edit that information.

By writing a contact form or sending an email, we will store the personal data provided by the user indefinitely, to expedite future communications and be able to offer a quality service.

When making an online purchase, we store the personal data collected indefinitely for accounting purposes and for agility and quality in future purchases.

By subscribing to our newsletter, we will store the personal data provided by the user indefinitely in order to continue communications and offer a quality service.

5. WHAT RIGHTS DO YOU HAVE ABOUT YOUR DATA

If you have an account, have left comments on this website, have made an online purchase, have contacted us through the contact form or by mail, you can request to receive an export file of the personal data we have about you, including any data that you have provided us. You can also request that we remove any personal information we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

You can request the removal or modification of any of your personal data by writing to [email protected]

6. WHERE WE SEND YOUR DATA

Visitors’ comments may be reviewed by an automatic spam detection service, apart from this, we do not send your data outside the EU.

7. HOW WE PROTECT YOUR DATA

Our website is encrypted with SSL certificate so that sensitive information can not be extracted.

All accesses to our databases are protected by password and secure access through double verification or in two steps.

8. RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, SUPPRESSION, LIMITATION, REVOCATION, FORGOTTEN AND PORTABILITY OF CONSENT

By virtue of the aforementioned laws, the user may exercise the rights of access, rectification, deletion, limitation, forgetting and portability of data whenever it is pertinent, as well as the revocation of consent for the transfer of their data, or for any of the aforementioned uses, by email to [email protected], or by sending a postal mail to the following address: c / Jon Arrospide, 14-16, 48,014 Bilbao (Bizkaia).

The user can unsubscribe at any time from any of the subscription services provided, responding to any email sent by Alquimoto 2005, S.L. and indicating in the subject “Unsubscribe”.

9. COMPULSORY OR OPTIONAL CHARACTER OF THE INFORMATION PROVIDED BY THE USER

The users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in forms, expressly and freely and unequivocally accept that their data is necessary to meet your request, by the provider, being voluntary the inclusion of data in the remaining fields. The user guarantees that the personal data provided to Alquimoto 2005, S.L. They are true and are responsible for communicating any modification of them.

The data provided by users may be processed to perform any of the following purposes:

Submission of commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by Alquimoto 2005, S.L. and related to their products and services, or to their collaborators or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
Conduct statistical studies.
Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to him.
Forward the newsletter on the website.
Alquimoto 2005, S.L. expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever they make any kind of transfer of personal data, the express, informed and unequivocal consent of the holders will be requested in advance. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all the data are not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

10. SECURITY MEASURES

In accordance with the General Data Protection Regulations 2016/679 of April 27, 2016, Alquimoto 2005, S.L. it has adopted the necessary technical and organizational measures to guarantee the security and integrity of the personal data that it deals with, confidentiality and privacy of the same, as well as to avoid its loss, alteration and / or access by unauthorized third parties.